What is covered by the travel insurance? This is all documented on the Benefits page and in the welcome pack that all new members receive. All the usual travel insurance benefits are covered and the level of cover is generous by Hong Kong standards Policy Summary...
How much cheaper is Flexiroam than normal roaming? That depends on your home territory. In Hong Kong typical roaming charges are HK$138-HK$168 per day. If you haven’t signed up for a roaming day pass then charges can quickly escalate. With Flexiroam typically 100Mb...
I need to make a claim on the Travel Insurance – what do I do? We have a copy of the claim form here Please note that the Policy is in the Name of Hong Kong Wellness Ltd – this goes in the field “Name of the insured” the next field which says “Name of Claimant” is...
Can I buy multiple memberships?I only want cover for 1-2 weeks can I buy a short term membership? We have researched this but find that for most situations the savings are not sufficient, our club membership works best for people who travel regularly. Even if you are...
Can I buy multiple memberships? If you let us know your requirements by email using [email protected] we would be happy to send you a form to capture multiple members details, and for 5 or more members we are also happy to look at the...
