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Should I still buy additional cover?

Should I still buy additional cover? We think the level of cover we have provided should be sufficient but if you are travelling with specialist equipment such as camera or sports gear then you may want to speak to an insurance...

What is covered by the travel insurance?

What is covered by the travel insurance? This is all documented on the Benefits page and in the welcome pack that all new members receive. All the usual travel insurance benefits are covered and the level of cover is generous by Hong Kong standards Policy Summary...

How much cheaper is Flexiroam than normal roaming?

How much cheaper is Flexiroam than normal roaming? That depends on your home territory. In Hong Kong typical roaming charges are HK$138-HK$168 per day. If you haven’t signed up for a roaming day pass then charges can quickly escalate. With Flexiroam typically 100Mb...

I need to make a claim on the Travel Insurance – what do I do?

I need to make a claim on the Travel Insurance – what do I do? We have a copy of the claim form here  Please note that the Policy is in the Name of Hong Kong Wellness Ltd – this goes in the field “Name of the insured” the next field which says “Name of Claimant” is...